Updated on : 26th April 2016

1. Please be advised that if you are ordering from countries other than Malaysia, we do not ship to destination outside of Malaysia and any import duty/tax imposed for the orders shall be borne by the purchaser and it will be advised upon clearance of items at the Customs office.

2. Items purchased are not refundable once the order sheet has been processed by the manufacturing facility. Please ensure that your equipment particulars such as size, colour and any other details are correct through our follow-up emails upon order confirmation at this website. We will not be able to change the details once the order sheet has been processed by the manufacturer.

3. Delivery timeframe will be determined by the equipment manufacturing facility and the duration will be advised accordingly in the product’s page or through follow-up emails to accommodate any arbitrary delays due to occasional holidays. We will however try to expedite the delivery process though we will not guarantee that it will arrive on the exact date. Web-based tracking mechanism will be available to track the shipment status once they are shipped to your destination.